Anita Desai
UAT Coordinator · 7 years experience
Mumbai, Maharashtra
[Your email] · [Your phone]
[Your LinkedIn URL] · [Your GitHub / Portfolio URL]
Technical Skills
Professional Summary
- Experienced UAT Coordinator with 7 years of expertise in managing user acceptance testing for enterprise applications
- Proficient in UAT planning, stakeholder management, and coordinating testing activities across business teams
- Skilled in defect triage, test reporting, and ensuring compliance with acceptance criteria
- Experienced in onboarding participants, managing testing schedules, and facilitating sign-off processes
- Knowledgeable in agile methodologies, requirement validation, and user story acceptance
- Familiar with test management tools, defect tracking systems, and reporting dashboards
- Strong communication skills for liaising between business users, developers, and QA teams
- Expert in risk assessment, contingency planning, and managing UAT in complex environments
Work Experience
UAT Coordinator
[Company name] · [Start date – End date]
7 years of experience as a UAT Coordinator at multinational corporations in Mumbai. Managed UAT for 20+ major releases, ensuring 100% stakeholder satisfaction and reducing post-release defects by 40%.
Responsibilities
- Plan and coordinate UAT cycles, including scheduling, resource allocation, and participant management
- Develop UAT test plans, scripts, and acceptance criteria based on business requirements
- Onboard and train business users on UAT processes and tools
- Validate user stories and ensure alignment with business needs
- Monitor test execution, track progress, and manage timelines
- Perform defect triage, prioritization, and escalation to development teams
- Generate comprehensive test reports and status updates for stakeholders
- Facilitate sign-off meetings and ensure resolution of critical issues
- Collaborate with QA, development, and business teams throughout the testing lifecycle
- Implement best practices for UAT management and continuous improvement
- Manage UAT environments, data setup, and access controls
- Provide feedback on software quality and usability to product teams
- Coordinate UAT for AI-powered features: define LLM output acceptance criteria, facilitate AI assistant testing sessions, and validate agentic workflow behavior with business users
- Leverage ChatGPT and AI tools to accelerate UAT documentation, test scenario generation, and stakeholder communication
Project Experience
Enterprise ERP Rollout UAT
Coordinated UAT for a comprehensive ERP system implementation across 10 departments and 500+ users. Managed participant onboarding, test execution, and defect resolution, achieving timely sign-off and successful go-live. Technologies: JIRA, Confluence, TestRail, Agile, SharePoint.
Financial Services Platform UAT
Led UAT coordination for a banking platform upgrade, validating business workflows and compliance requirements. Facilitated cross-functional collaboration and risk mitigation, ensuring zero critical defects in production. Technologies: HP ALM, Excel, Microsoft Teams, SQL, PowerPoint.
E-commerce Website UAT
Managed UAT for a major e-commerce platform redesign, focusing on user experience and functionality validation. Coordinated with business stakeholders and development teams, delivering comprehensive test reports and recommendations. Technologies: JIRA, Test Management Tools, Zoom, Confluence, Agile.
AI-Powered Chatbot UAT Coordination
Coordinated UAT for an enterprise AI assistant (LLM-based) deployed across 6 business units. Defined acceptance criteria for conversation quality, hallucination safeguards, and task completion rates. Onboarded 200+ business users for structured AI feature acceptance testing, facilitating sign-off with zero critical issues. Technologies: ChatGPT, GitHub Copilot, Prompt Engineering, JIRA, Confluence, AI Feature Testing, LLM Validation.