# Rekha Singh

Release Test Manager | 11 years experience | Lucknow, Uttar Pradesh

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## Professional Summary

- Seasoned Release Test Manager with 11 years of experience in managing release quality and coordinating cross-functional validations
- Expert in gating releases based on comprehensive test results and thorough risk assessments
- Proficient in coordinating last-mile validations, hotfix testing, and emergency releases
- Skilled in communicating release health and status to stakeholders at all levels
- Experienced in developing and maintaining rollback and hotfix playbooks for enterprise applications
- Knowledgeable in QA governance and ensuring compliance with release criteria and standards
- Strong leadership in managing high-risk releases and mitigating potential issues
- Expert in 2026 AI-gated release management: implementing AI-powered release risk prediction, LLM deployment quality gates, automated AI smoke testing for releases, and predictive rollback decision systems

## Technical Skills

Release Management Tools, JIRA, Test Management Systems, Risk Assessment Tools, CI/CD Pipelines, Monitoring Tools, Communication Platforms, Documentation Tools, Compliance Frameworks, Quality Metrics, AI-Gated Release Management, LLM Deployment Quality Gates, AI Release Risk Prediction, Predictive Rollback Systems, AI Smoke Testing, AI Observability, ArgoCD

## Work Experience

### Release Test Manager

[Company name] | [Start date - End date]

11 years of progressive experience as a Release Test Manager at a major enterprise software company in Lucknow. Specialized in release coordination, risk assessment, and QA governance for critical enterprise applications.

### Responsibilities

- Gate releases based on thorough test results and risk assessments
- Coordinate last-mile validations and hotfix testing activities
- Communicate release health and status to all stakeholders
- Develop and maintain rollback and hotfix playbooks
- Ensure compliance with release criteria and QA governance standards
- Manage high-risk releases and mitigate potential issues
- Collaborate with cross-functional teams for smooth releases
- Monitor release processes and implement continuous improvements
- Implement AI-powered release risk prediction, enforce LLM deployment quality gates, deploy automated AI smoke testing, establish AI observability checkpoints, govern agentic release readiness assessment, and lead predictive rollback decision systems

## Project Experience

### Enterprise Application Release Management

Managed high-risk releases for a suite of enterprise applications, implementing rollback and hotfix playbooks that reduced downtime by 40% and improved release success rate to 98%. Technologies: JIRA, CI/CD Pipelines, Monitoring Tools.

### Cross-functional Release Coordination

Coordinated last-mile validations and testing across development, QA, and operations teams for a major product launch, ensuring compliance with regulatory standards and stakeholder requirements. Technologies: Test Management Systems, Communication Platforms, Compliance Frameworks.

### Risk Assessment and Mitigation

Developed comprehensive risk assessment frameworks for releases, identifying potential issues early and implementing preventive measures, resulting in zero critical post-release defects. Technologies: Risk Assessment Tools, Quality Metrics, Documentation Tools.

### AI-Gated Release Pipeline for LLM Deployment

Implemented AI-powered release management system for a generative AI SaaS platform, building LLM deployment quality gates that enforce accuracy, latency, and hallucination rate SLAs before production promotion. Deployed ArgoCD-integrated automated AI smoke tests, AI release risk prediction scoring, and predictive rollback triggers based on OpenTelemetry LLM performance signals, achieving zero unplanned LLM rollbacks in 6 months. Technologies: AI-Gated Release Management, LLM Deployment Quality Gates, AI Release Risk Prediction, Predictive Rollback Systems, AI Smoke Testing, ArgoCD, OpenTelemetry, JIRA.

## Education

MBA in Operations Management from Lucknow University, Lucknow (2010-2012, 8.2 CGPA)

## Certifications

Certified Scrum Master (CSM), ITIL Foundation, PMP (Project Management Professional)

## Achievements

Awarded "Release Excellence Champion" for managing zero-downtime releases in 2024; Led team to achieve 99% on-time delivery; Implemented automated release monitoring reducing manual effort by 50%; Recognized for crisis management during critical hotfix deployments