# Shivani Mishra

Lead QA Engineer - Accessibility Specialist | 8 years experience | Lucknow, Uttar Pradesh

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## Professional Summary

- Accomplished Lead QA Engineer with 8 years of expertise in accessibility testing and inclusive design for web and mobile applications
- Proficient in WCAG guidelines, Section 508 compliance, and assistive technology validation for diverse user needs
- Skilled in leading accessibility audits, remediation strategies, and training programs for development teams
- Experienced in automated accessibility testing tools and manual evaluation techniques for comprehensive coverage
- Knowledgeable in UX/UI design principles, user research, and inclusive design methodologies
- Familiar with screen readers, keyboard navigation, color contrast analysis, and semantic HTML validation
- Strong background in cross-functional collaboration with designers, developers, and product teams
- Expert in accessibility testing for React applications, mobile apps, and enterprise software

## Technical Skills

Accessibility Testing, WCAG 2.2, WCAG 2.1, Section 508, Assistive Technologies, Screen Readers, Keyboard Navigation, Color Contrast, Semantic HTML, Automated Testing Tools, Manual Evaluation, UX/UI Design, Inclusive Design, React, Mobile Testing, Enterprise Software, JIRA, Confluence, Selenium, Playwright, Axe, WAVE, Lighthouse, NVDA, JAWS, VoiceOver, AI-Assisted A11y Scanning, AI Chatbot Accessibility Testing, LLM Content Accessibility, Automated Remediation Guidance

## Work Experience

### Lead QA Engineer - Accessibility Specialist

[Company name] | [Start date - End date]

8 years of progressive experience as a Lead QA Engineer at technology companies in Lucknow, specializing in accessibility and inclusive design. Led accessibility initiatives for 15+ products, achieving 100% WCAG AA compliance and improving user satisfaction by 40%.

### Responsibilities

- Lead accessibility testing initiatives and ensure compliance with WCAG, Section 508, and other accessibility standards
- Design and implement accessibility testing strategies for web, mobile, and desktop applications
- Conduct comprehensive accessibility audits using automated tools and manual evaluation techniques
- Collaborate with UX/UI designers to implement inclusive design principles and accessible components
- Train development and QA teams on accessibility best practices and assistive technology usage
- Perform screen reader testing, keyboard navigation validation, and color contrast analysis
- Work with product teams to prioritize accessibility requirements and remediation efforts
- Develop and maintain accessibility testing frameworks and automated test suites
- Participate in user research and testing sessions with users who have disabilities
- Mentor junior QA engineers and establish accessibility quality standards across projects
- Monitor industry trends and update accessibility testing methodologies accordingly
- Provide accessibility expertise for regulatory compliance and audit preparations
- Apply WCAG 2.2 governance, implement AI-assisted accessibility scanning for contextual issue detection, train teams on AI chatbot interface accessibility, validate LLM-generated UI content for inclusive design, and establish cognitive accessibility standards for conversational AI

## Project Experience

### Government Services Portal Accessibility Overhaul

Led comprehensive accessibility audit and remediation for a major government portal serving 2M+ users. Implemented automated testing pipelines and trained 50+ developers on accessibility best practices, achieving full WCAG 2.1 AA compliance. Technologies: WCAG, Axe, Selenium, React, JIRA, NVDA.

### E-commerce Platform Inclusive Design

Directed accessibility testing and UX improvements for a large e-commerce site, focusing on mobile accessibility and screen reader compatibility. Collaborated with design team to implement inclusive design patterns, resulting in 30% increase in accessibility scores. Technologies: Playwright, WAVE, Mobile Testing, VoiceOver, JAWS.

### Enterprise SaaS Application Compliance

Managed accessibility compliance for a complex enterprise application used by users with disabilities. Developed custom testing frameworks and conducted user testing sessions, ensuring Section 508 compliance across all modules. Technologies: Automated Testing Tools, Semantic HTML, Lighthouse, Confluence.

## Education

MA in Human Computer Interaction from Banaras Hindu University, Varanasi (2012-2014, 8.9 CGPA)

## Certifications

Certified Accessibility Specialist (CAS), ISTQB Foundation Level, WCAG 2.1 Expert Certification

## Achievements

Awarded "Accessibility Champion of the Year" 2024 for government portal compliance; Published 3 articles on inclusive design; Led accessibility training program for 200+ employees