# Priya Sharma

Mid-level Manual Tester | 4 years experience | Pune, Maharashtra

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## Professional Summary

- Seasoned QA professional with 4 years of comprehensive experience in manual testing across diverse software applications
- Expert in developing and executing detailed test plans, test cases, and test scripts for complex enterprise systems
- Proficient in performing functional, regression, integration, system, and user acceptance testing with high accuracy
- Skilled in defect management, including identification, documentation, tracking, and triage using industry-standard tools
- Experienced in backend testing and SQL query validation for data integrity and database performance
- Well-versed in both Agile and Waterfall methodologies, adapting testing approaches to project requirements
- Strong analytical and debugging skills for troubleshooting complex issues and identifying root causes
- Effective communicator and collaborator, facilitating smooth interactions between development, product, and QA teams

## Technical Skills

Manual Testing, Functional Testing, Regression Testing, Test Cases, Test Scripts, Test Execution, Defect Tracking, User Acceptance Testing, Bug Life Cycle, SDLC, STLC, AI-SDLC, Exploratory Testing, Backend Testing, Performance Testing, JIRA, TestRail, Xray, Bugasura, Bugzilla, SQL, Postman, Confluence, Microsoft Excel, Agile, Scrum, Waterfall, GitHub Copilot, ChatGPT, AI-Assisted Testing, Playwright (Basic), LLM Feature Validation, Prompt Engineering, Claude Desktop, MCP Integration, HITL Testing, Bias Testing, Hallucination Detection, Prompt Injection Testing, Accessibility Testing

## Work Experience

### Mid-level Manual Tester

[Company name] | [Start date - End date]

4 years of progressive experience as a Manual Tester at leading IT firms in Pune, specializing in testing web applications, enterprise portals, and healthcare systems. Led testing efforts for 15+ projects, achieving 98% defect detection rate and contributing to on-time delivery of high-quality software products.

### Responsibilities

- Execute manual test cases and document test results
- Perform functional, regression, and user acceptance testing
- Identify, report, and track software defects using defect tracking tools
- Collaborate with developers and stakeholders to understand requirements
- Participate in test planning and strategy development
- Analyze test results and provide detailed reports
- Ensure adherence to testing standards and best practices
- Assist in automation testing where applicable
- Maintain test documentation and environments
- Use AI tools (GitHub Copilot, ChatGPT) to accelerate test case generation, analyze requirements for missing scenarios, and validate LLM-powered feature outputs
- Apply shift-left testing practices by collaborating with developers early and using AI-assisted defect prediction

## Project Experience

### Banking Portal Testing

Led comprehensive testing for a digital banking platform serving 500K+ users, validating transaction flows, multi-factor authentication, account management, and regulatory compliance features. Coordinated with compliance teams to ensure adherence to RBI guidelines, identifying and resolving 200+ defects. Technologies: JIRA, TestRail, SQL, Postman, Confluence.

### E-commerce Platform Testing

Executed end-to-end manual testing for a B2B e-commerce solution, covering order management, inventory systems, payment gateways, and supplier integrations. Performed cross-browser and cross-device compatibility testing across platforms. Technologies: JIRA, Functional Testing, SQL, Bugzilla, Excel.

### Healthcare Application Testing

Conducted thorough testing for an electronic health records (EHR) system, focusing on patient data management, HIPAA compliance, and integration with external medical devices and APIs. Implemented risk-based testing strategies to prioritize critical functionalities. Technologies: JIRA, TestRail, SQL, Postman, Confluence.

### AI Feature Validation for Healthcare Portal

Tested AI-powered clinical decision support features in an EHR platform, validating LLM-generated recommendations against clinical guidelines, checking for hallucinations and output consistency. Designed test cases covering prompt edge cases, response accuracy, and regulatory compliance. Technologies: GitHub Copilot, ChatGPT, Prompt Engineering, JIRA, Postman, SQL.

## Education

MCA (Master of Computer Applications) from Savitribai Phule Pune University, Pune (2017-2020, 8.5 CGPA)

## Certifications

ISTQB Certified Tester Foundation Level, Certified Scrum Master (CSM)

## Achievements

Awarded "Quality Champion" for Q2 2023 for outstanding defect prevention initiatives; Led testing efforts that reduced production defects by 30% in a major banking project; Published internal testing best practices guide adopted across the organization